Practice Manager

Written By Dana Lunn

A pivotal position within Kids+, we are seeking an experienced, enthusiastic, and highly capable person to oversee and implement a range of general Office and Commercial activities. The candidate must be well organized, flexible, and enjoy the challenges of supporting a workplace of diverse employees and clients. 

Kids+ provides family focused allied health services including assessment, therapy and family support.  We specialise in interventions for babies, children and young people with cerebral palsy and similar neurological conditions.  Our focus is to work in partnership with families to understand their individual need and values.

Our service aims to empower participants and enhance participation in everyday activities.  We care about improving quality of life.

The Practice Manager will create and maintain a positive and professional work environment, ensuring high levels of organizational effectiveness and open communication. The Practice Manger, working closely with the Executive and other members of the team, will ensure the smooth running of the office and general day-to-day operations.

 

The Practice Manager will be given scope and discretion to implement a range of operational and efficiency improvements. 

 

Part time and Full time option available.

 

General Office and Administration

  • Overseeing, coordinating and initiating a range of general office activities and commercial operations

  • ‘Front desk’ reception duties, including meet and greet clients and Centre visitors, providing exceptional customer service

  • General office duties - for example mailing, supplies, errands, general room and kitchen stocking

  • Acting as a key liaison between clients, staff, and any other external providers

  • Providing general administrative support to the Chief Executive and Director Therapy Services

 

Commercial

  • Engaging and coordinating with Centre commercial suppliers and contractors

  • Administering client related management systems and client data entry

  • Assisting with client NDIS plan utilisation and establishing protocols for compliance and accuracy 

  • Coordinating client timetabling and interface with therapy team members

  • Collaborating with Finance Manager to assist with client billing and monthly reconciliations

  • Identifying and implementing business development opportunities

 

Selection Criteria: 

  • Demonstrated experience working in an administrative and/or reception role within a similar environment

  • Demonstrated experience with the Microsoft Office and client management software

  • Excellent organisational and time management skills.

  • Ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.

  • Ability to work independently, with limited supervision.

  • Strong customer service skills

  • Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences

  • Advanced computer skills including word processing, spreadsheets and database applications

For more information about the role please contact Stacey Anderson at [email protected] 

Applications close Tuesday 23rd August

 

Kids+ is Child Safe organisation that is committed to the safety and wellbeing of all children. 
We are an inclusive employer that values diversity. 

Dana Lunn