Frequently Asked Questions: Family Information
Family Info & Resources at Kids+
Navigating disability support services can feel like a lot, especially when you're also managing the day-to-day needs of your child. Whether you're brand new to Kids+ or you've been part of our community for years, this page is your central hub for everything you need to feel informed, confident, and supported at every stage of your journey with us.
Who We Are
Kids+ is a registered NDIS provider located at Deakin University in Waurn Ponds, Geelong. We deliver specialist paediatric therapy and support services including physiotherapy, occupational therapy, speech pathology, social work, and support coordination, for children and young adults with disability across Victoria. Our experienced team works closely with each child and their family to develop individualised therapy programs focused on helping every young person participate fully in everyday life and achieve the goals that matter most to them.
Resources Designed for You
We know that accessing disability support services for the first time can feel overwhelming. Families are often managing complex diagnoses, unfamiliar funding systems, and a range of competing priorities all at once. Our goal is to make that process as clear and straightforward as possible.
The resources on this page have been developed with families in mind. You'll find practical guidance on what to expect as a Kids+ client, how to navigate the NDIS, answers to frequently asked questions, family stories and testimonials, our family handbook, information on child safety, and details about our scholarship program and advisory groups.
We're Here to Help
No question is too big or too small. If you can't find what you're looking for, our team is always happy to help. Reach out to us directly and we'll point you in the right direction.
New to Kids?
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Our programs are developed for infants, children and young people living with physical disabilities and related developmental needs. Kids+ has particular expertise supporting young people with cerebral palsy. Kids+ support programs include physiotherapy, occupational therapy, speech pathology, social work, and support coordination. For more information on our Therapy Services, please click here.
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The Kids+ Difference: We work as one team, with your child and family at the centre. Our therapists collaborate seamlessly, with your child’s goals as our joint priority. Click here to find out more about The Kids+ Difference.
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Getting started is simple. Reach out through our contact form, email or call us —we’ll walk you through the next steps and answer any questions along the way. Contact form, call 03 5223 1475, email info@kidsplus.org.au
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We have created the Kids+ Handbook which contains information about what you can expect as a new client.
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Yes. Click here to read about us, our values, approach and processes. Contact us for more information.
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Where and how therapy is provided is individualised to get the best outcome for your child and your family. Therapy can happen in our Centre, individually or in groups, in your home, via telehealth, or in the community, such as the park, the beach, or your child’s school childcare centre - wherever we need to be to provide the best support possible.
Contact us to find out more.
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Therapy costs are funded by each participant’s NDIS plan. There is no direct cost to families. Kids+ provides a number of no cost places to families without access to NDIS plans. Contact us to find out more.
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National Disability Insurance Scheme (NDIS) provides funding to Australians who have permanent and significant disability. Contact us to find out more.
You can find out more about the NDIS here: What is the NDIS
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Our Social Work Team can help you to connect with other families and groups around the region. Please contact us or speak to your therapy team.
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You can call or email us using the contact information below or send us a direct message by clicking here.
Phone: 03 5223 1475
Email: info@kidsplus.org.au